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FIRSTBANK COMMEMORATES 2022 CUSTOMER SERVICE WEEK

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 First Bank of Nigeria Limited, Nigeria’s premier and leading financial inclusion services provider has announced its commemoration of the 2022 edition of the Customer Service Week scheduled to be globally celebrated on 3 – 7 October 2022.

 

The event themed: “Celebrating Service” will be marked across its FBNBank subsidiaries in over half a dozen countries which include FBNBank UK, FBNBank Ghana, FBNBank Senegal, FBNBank Gambia, FBNBank Guinea, FBNBank DRC and FBNBank Sierra Leone.

Customer Service Week is an international celebration that highlights the importance of customer service and staff who serve and support customers daily to deliver exceptional service to customers.

The Bank’s celebration of the 2022 Customer Service Week will include several activities considered integral to promoting a relaxed atmosphere whilst extending its participation to everyone, irrespective of where they are. The activities include virtual engagement of customers on its social media handles: firstbanknigeria on Instagram; First Bank of Nigeria Limited on Facebook; First Bank of Nigeria Limited on LinkedIn and @FirstBankngr on Twitter. 

Others are a video booth and photo frame funfair, then a Virtual Party on the Friday of the weeklong event and a movie date for staff. 

Through the last 128 years of its operations, FirstBank has played a leading role in utilizing its robust customer service network and digital banking architecture to support its customers – cutting across diverse cultures, tribes and races beyond the shores of Nigeria – in meeting their individual and business needs. The Bank achieves this through its innovative, interactive, self-service banking platforms like *894# Quick Banking mobile solution, FirstMobile banking application, Firstmonie Agents, FirstOnline internet banking, WhatsApp banking, and ATM amongst many others. The Bank’s electronic banking channels are constantly updated with new and exciting features to expose customers to exemplary services and experience to put them at an advantage in the industry.

According to Folake Ani-Mumuney, Group Head, Marketing & Corporate Communications, FirstBank “for us at FirstBank, celebrating service, the theme of the 2022 edition of the Customer Service Week is a reflection of our brand mantra “You First”. This reiterates the essence of our existence since 1894, centred on putting You, our customers First as we continue to support individuals and businesses to impact the economy.

With our dynamic and vibrant human-led and digital-led customer services operations, we remain committed to rendering the gold standard of services to our customers and stakeholders regardless of where they may be across the globe” she concluded.

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Winner of the 61st FirstBank Lagos Amateur Open Golf Championship Gets listed in The World Amateur Golf Rankings (WAGR)

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Emmanuel Ojeabulu, winner of the 61st FirstBank Lagos Open Golf Championship has been listed in the WAGR.
The premier golf championship which was held from 18 – 20 November at the golf section of Ikoyi Club 1938 was keenly contested by over 190 low handicap players from several golf clubs in the country. Benin based Emmanuel Ojeabulu won the 3-day championship.

L-R: Kayode Oguntayo, Director, Concierge Sports Limited; Taiwo Okeowo, Deputy Managing Director, FBNQuest Merchant Bank Limited; Dr. Anthony Oboh, Golf Captain, Golf Section of Ikoyi Club 1938; Olusegun Alebiosu, Executive Director, Chief Risk Officer, First Bank of Nigeria Limited presenting the trophy to Emmanuel Ojeabulu, winner of the 61st Lagos Open Golf Championship; Nkoli Moka, Lady Captain, Golf Section of Ikoyi Club 1938; Akinwumi Akintola, Vice Chairman, Ikoyi Club 1938 and Ibukun Obatoyinbo; Director, Concierge Sports Limited at the prize presentation and awards dinner of the 61st FirstBank Lagos Amateur Open Golf Championship held recently at the Golf Section of Ikoyi Club 1938, Ikoyi, Lagos.

Playing three-shots off the pace going into the last 18-holes, Ojeabulu played one of the best golf of his life, maintaining steady pars for a closing 74, 3-over the course par to win the World Amateur Golf Ranking recognized event by two shots.
Ojeabulu started his game with an opening 75, a second day score of 78 and a closing 74 to replace Ilorin based Aminu Kadir, the tournament defending champion on the winners list.
Overnight leader, 20-year-old product of David Mark Golf Academy, George Paul who was tipped to win the tournament collapsed under pressure closing with an unimpressive 79 to lose by two-shots.
In the third position is Muyideen Olaitan, three-time winner of the coveted FirstBank Lagos Open trophy while Iyare Osaze was further down on the winners chart by one-shot, leaving perennial contender, Olajide Owolabi, who shot tournaments best score of 72 on day two of the competition in the fifth position.
First Bank of Nigeria Limited, sponsors of the annual Lagos Amateur Open Golf Championship has pledged its commitment to the continuous sponsorship of the tournament which is one of the longest running golf tournaments in Nigeria.
Speaking at the closing ceremony of the 61st edition of the tournament in Lagos on Sunday, the Chief Executive Officer of FirstBank, Dr. Adesola Adeduntan who was represented by Executive Director, Chief Risk Officer of First Bank of Nigeria Limited Mr. Olusegun Alebiosu said “This year made it 61 years of our undiluted commitment to this cause, and we are absolutely delighted with the amazing support and partnership we have enjoyed from Ikoyi Club 1938 thus contributing to building a legacy not only for golf and golfers, but sports in its entirety.

To all the amateur golfers produced at this year’s championship, these champions are an inspiration and testament that you can do the impossible and I look forward to celebrating you as winners in future championships. Remember that in the words of Ben Hogan, “The most important shot in Golf is the next one”, he added.

Satisfied with the turnout of the participants, Golf Captain, Tony Oboh thanked the sponsors for keeping the tournament going, saying FirstBank commitment should be emulated.
“It is not easy to keep a tournament like this going, I therefore congratulate FirstBank for their commitment”, Oboh said.
Since its debut, FirstBank Lagos Amateur Open Golf Championship has been the most consistent and premier amateur golf event in West Africa and has produced great champions most of who are competing in the elite professional golf cadre. Last year, the Championship threw up Ilorin based Aminu Kadir who won the landmark edition. It is expected that this year’s edition will produce another great winner.

Other FirstBank-sponsored sporting events include the Georgian Cup of Kaduna Polo Tournament, sponsored for 102 years; the Dala Tennis Hard Court in Kano Club for over 30 years; the Obasanjo Pro-Amateur Golf tournament of Abeokuta Club now in its 6th year. The Bank’s influence in the development of sport in Nigeria is under its First@Sport initiative.

About FirstBank
First Bank of Nigeria Limited (FirstBank) is the premier Bank in West Africa and the leading financial inclusion services provider in Nigeria for over 128 years.
With over 750 business locations and over 189,000 Banking Agents spread across 99% of the 774 Local Government Areas in Nigeria, FirstBank provides a comprehensive range of retail and corporate financial services to serve its over 30 million customers. The Bank has an international presence through its subsidiaries, FBNBank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone and Senegal, as well as a Representative Office in Beijing.
The Bank has been handy at promoting digital payment in the country and has issued over 10million cards, the first bank to achieve such a milestone in the country. FirstBank’s cashless transaction drive extends to having more than 12million people on its USSD Quick Banking service through the nationally renowned *894# Banking code and over 4.5 million people on FirstMobile platform.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.
FirstBank has been named “Most Valuable Bank Brand in Nigeria” six times in a row (2011 – 2016) by the globally renowned “The Banker Magazine” of the Financial Times Group; “Best Retail Bank in Nigeria” for seven consecutive years (2011 – 2017) by the Asian Banker International Excellence in Retail Financial Services Awards and “Best Bank in Nigeria” by Global Finance for 15 years. Our brand purpose is always to put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of the first choice in building your future”. Our brand promise is always to deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on our inherent values of passion, partnership and people, to position You First in every respect.

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Sterling Refreshes Romance With The Arts At Ake Festival

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Sterling Bank Plc, Nigeria’s leading financial institution, has said it is committed to supporting the annual Ake Books and Arts Festival because it sees Nigeria as part of a larger world and believes that Nigeria’s ultimate competitiveness lies in its energy.

Ivorian artist and headline author, Veronique Tadjo; winner of the 2021 Nobel Prize for Literature, Professor Abdulrazak Gurnah, Founder, Ake Festival, Lola Shoneyin and Executive Director, Sterling Bank Plc, Yemi Odubiyi at the 10th Ake Books and Arts Festival opening ceremony in Lagos recently.

Executive Director at Sterling, Yemi Odubiyi, who disclosed this over the weekend in a goodwill message at the opening of the 10th edition of the Ake Books and Arts Festival said Nigeria can become a leader in the world and its creative people as part of its competitiveness.

Odubiyi continued by saying that “Nigeria enjoys a comparative advantage in the arts and culture domain, and Sterling, being focused on promoting the development of human capital and improving national competitiveness, is thrilled to have been a part of the festival for the past six years and plans to continue to do so.”

Also speaking, Founder and Director of Ake Books and Arts Festival, Lola Shoneyin said, “I’m often amused when people say they can’t believe how long we’ve been doing this. I believe it has been 10 years. It has been 10 years of bringing brainwaves to life, 10 years of learning, 10 years of celebrating the incredible work that so many of you have done and are still doing and 10 years of making lifelong friends.”

She said ‘Homecoming’ was chosen as the theme of this year’s festival because, “We were going back to Abeokuta where it all began, and it was time to reconnect with our ancestral roots. The main reason ‘Homecoming’ was so perfect is that we couldn’t wait to have you back at Ake after the COVID-19 pandemic”.

She said, after two years of lockdown and online festivals, the festival is back again as participants can mingle, catch up on news and strengthen their friendships. Adding that this moment, this feeling, is what has kept them going.

The Founder said the priority has always been to ensure that guests feel at home since the very first edition of the Ake Festival. Consequently, during this year’s edition of Ake Review, guests were asked to express what home means to them, and the common responses were: A place of love; friendship and a sense of belonging, she said.

Shoneyin thanked the winner of the 2021 Nobel Prize for Literature, Professor Abdulrazaq Gurnah and his wife, Professor Denise Gurnah for honoring the invitation to attend the festival in person. She also thanked the headliner of this year’s festival, Professor Veronique Tadjo, for finding time to be a part of the festival.

Other highlights of this year’s festival include the hosting of Directors of the Global Association of Literary Festivals while many of the panel sessions explored different aspects of the theme.

Some of the sessions focused on why home exerts a pull on us, stirs our creative impulses, influences our creative expressions, evokes profound sentiments, and shapes our perception of the outside world.

Others explored the impact of conflict, capitalism, and climate disasters as well as what it means to be displaced, to live away from home and, of course, to return. The festival also featured book discussions on the idea of a home and how for some people, the home might not be a place of safety, but a place of violence, among others.

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MEET THE 25 ARTIST THAT ARE ABOUT TO CHANGE THE GLOBAL GOSPEL INDUSTRY

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All Journeys Lead to the EkO Hotel and Suites as we celebrate this epoch moment in making history.

For the first time in the music industry, 25 artist will be launched into the scene to shake the devil’s camp and bring joy to the people of the world.

LETS EXPERIENECE THIS ONE OF A KIND MOMENT, SO WE CAN TELL THE STORY IN DUE TIME.

 

1 UCHE OKEREKE
2 PAUL WINNERS
3 EMEKA OKOLIE
4 EMMAKEYZZ
5 OLUWATODIMU ROTIMI
6 IFUNANYA SUCCESS
7 EDIDIONG UMOH
8 WUNMI OMONIYI
9 TEMITOPE KUMNANDI
10 KAYODE MICHAEL AKINYEMI
11 TOYIN ISREAL
12 JULIUS EDEM
13 FRANK SYLVA
14 EVANGELIST EDITH MIRACLE
15 EVANGELIST AYODELE GIDEON OLUWASINA
16 ESTHER JESUS BABY
17 TOYIN ISREAL
18 OPEYEMI EMMANUEL
19 PIUS ORAGWU
20 PRAISE AJELETI
21 TEEPRAIZE
22 PRAISE UGO
23 AMAKA IGNATIUS
24 RITTA LAYEFA
25 OLUWAKOPE EMMANUEL

 

 

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